Privacy Policy – VebPrints.com

VebPrints.com (“VebPrints”, “we”, “us”, “our”) is committed to protecting your privacy and ensuring transparency in how we collect, use, store, and safeguard your personal information.

This Privacy Policy explains our data practices when you use our website www.vebprints.com (“Website”) or any services, tools, or features provided by Vebstudio.

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by it. If you do not agree, you must discontinue use of the Website.

We may update this Privacy Policy from time to time. The latest version will always be posted on this page. Your continued use of the Website after changes are published will constitute your acceptance of the revised policy.

1. Information We Collect

We collect information to provide customized printing products and related services, improve Website performance, fulfill orders, and comply with legal obligations.

1.1 Information You Provide Directly

a) Account Registration

To create a VebPrints account, you may provide:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Country

  • Password

  • Communication preferences

b) Design & Photo Uploads

When you upload photos, artwork, designs, logos, or other content for printing, you voluntarily share personal information.

You are responsible for ensuring that uploaded content does not violate third-party rights.

c) Communication

When you contact us through email (support@vebprints.com or privacy@vebprints.com), forms, or chat, we collect your contact information and the content of your message to respond to your queries.

1.2 Information Collected Automatically

a) Technical & Usage Data

When you visit the Website, our servers automatically record:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Referring URL

  • Pages visited and time spent

  • Date and time of access

  • Internet Service Provider details

This data helps us improve the Website and diagnose technical issues.

b) Cookies & Tracking Technologies

VebPrints uses cookies to:

  • Maintain your login session

  • Store preferences

  • Analyze usage trends

  • Improve functionality

We may allow trusted third-party partners (analytics, advertising, hosting) to set cookies.
We do not store personal information in cookies.

You may disable cookies in your browser, although some Website features may not function properly.

1.3 Third-Party Links

The Website may contain links to third-party websites. These sites operate independently and are not governed by this Privacy Policy.
We are not responsible for their content, practices, or privacy policies.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Order processing and delivery of customized products

  • Account creation and management

  • Customer support and communication

  • Improvement of Website performance and services

  • Security monitoring and fraud prevention

  • Personalization such as showing your saved designs

  • Legal compliance, including responding to court orders or regulatory requests

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information only in the following circumstances:

3.1 Service Providers

Trusted vendors may access certain data strictly to perform services on our behalf, such as:

  • Payment gateways

  • Courier/shipping providers

  • Cloud hosting and IT support

  • Design/production partners

They are required to protect your information.

3.2 Legal Compliance

We may disclose information when required to:

  • Comply with legal processes

  • Respond to court orders or law enforcement requests

  • Protect our rights, property, or users

3.3 Business Transfers

If VebPrints undergoes a merger, acquisition, restructuring, or asset sale, your information may be transferred to the acquiring entity.

3.4 Aggregated / Anonymous Data

We may share usage statistics that do not identify you personally for analytics or marketing insights.

4. Your Rights & Choices

4.1 Access and Correction

You may view or update your personal information by logging into your account or emailing privacy@vebprints.com.

4.2 Withdraw Consent

You may withdraw consent for specific data uses; however, certain services may no longer be available.
Withdrawals do not affect prior lawful processing.

4.3 Account Closure

You may request account deletion by emailing support@vebprints.com.
We will remove personally identifiable information from public view, but may retain certain data to:

  • Prevent fraud

  • Comply with legal obligations

  • Maintain legitimate business records

We aim to respond within 5 business days.

5. User Responsibilities

When using VebPrints, you agree to:

  • Provide accurate information

  • Not upload illegal, harmful, or infringing content

  • Respect intellectual property rights

  • Not misuse other users’ information

Violations may result in account suspension or termination.

6. Children’s Privacy

VebPrints does not knowingly collect personal information from children under 14 years.
If we discover such data, we will delete it promptly.

7. Information Security

We implement appropriate administrative, technical, and physical safeguards to protect your information, including:

  • Restricted internal access

  • Role-based data permissions

  • Secure storage practices

  • Encryption where applicable

  • Regular security audits

Employees and contractors who access your data are bound by confidentiality obligations.

8. Changes to This Policy

We may update this Privacy Policy at any time.
Significant changes may be announced via:

  • A notice on the Website, or

  • An email communication (where appropriate)

Continued use of the Website after changes amounts to acceptance of the updated Policy.

9. Contact Information

For questions, concerns, or privacy-related requests, contact us at:

General Support: support@vebprints.com
Privacy Queries: privacy@vebprints.com